Product Problem Report

Use this form to report problems with any of our products

Al of our products have been thoroughly tested over a long period of time, but no application is problem-free. There are so many combinations of hardware, software and drivers that we cannot test it in every environment. The errors that you get on your computer may well be unique to you; a combination of the software that is installed on your machine, your Windows build, even your graphics card can have an influence on the stability of our applications.

The more feedback we get from our users, the faster we can resolve these issues. Please take the time to fill out this report form and send it back to us. We treat all problems seriously, and consider all suggestions for our future releases.

Use this form to document issues and submit suggestions.

Customer Information:

Full Name:

E-mail:

Product Information:

Product:

Release
Number:
(You will find this in the About Box.

e.g. Version 1.0.544

Problem Details:

Nature of the problem:

Error message generated:
(If Windows generates a system fault box capable of showing Details, please paste those details in here.)

Notes / Description:

How to recreate the problem:
(If the error occurs randomly, try to describe wether it occurs after running another application, or after a particular period of time - anything which helps narrow down the randomness.)

Let me know the outcome of this issue:

You may contact me via email if you have further questions:

Thank you for your feedback!

All issues submitted will be looked into, but we cannot guarantee when you will receive a response.